Process Manager terms

access privilege

Permission granted to one or more users, groups, or roles for accessing specific areas of functionality within iMIS.

Account Administrator

A high-level user with full access and privileges to all setup, maintenance, and data entry areas involving accounting-related tasks. An Account Administrator has all access and privileges granted to any Accounting User.

account receivable

Amount a customer owes the company for credit purchases.

Accounting User

A mid-level user with limited access and privileges to specific maintenance and data entry areas involving accounting-related tasks. Different accounting users may have different specific privileges depending on the tasks for which they are responsible.

action

A task within a stage that is assigned to an individual or group for a specific opportunity; for example, a telephone call or an e-mail.

action plan

Pre-defined actions that take place in a certain order and in a specific timeframe. Action plans are made up of stages and tasks.

adjustment

Any accounting transaction that results from an adjustment of inventory, orders, invoices, or payments; for example, transactions stemming from credit memos, debit memos, inventory adjustments, and returned checks.

adjustment interface

Accounting process that will generate the adjustment and adjustment application lines based on the data passed from the commerce engine, export file, or user manually entered adjustment.

alias

An alternate name for a column (property). For example, you could define Postal Code as the alias for the Zip column name.

asynchronous process

A process that runs independently (in the background) of other processes. Other processes may be started before the asynchronous process has finished.

bound query

A query that is connected to an output process definition and cannot be overridden at runtime.

budget level

The configuration setting on the Campaign Management Set up module page for specifying whether Target Revenue and budgets are tracked at the appeal or source code level.

business object

A collection of self-contained data that represents an entity or process and shields the physical data. For example, the CsContact business object can represent a view of a person or organization and the processes that a person or organization can perform.

cash receipt

Cash received through checks, credit card charges, and currency. Cash can be received at the same time as the order (for example, a prepaid order) and therefore applied specifically to that order and/or it can be received to apply towards open receivables. In some cases, cash can be received without sufficient application instructions, leaving the unapplied portion an unrestricted open credit.

cash receipt interface

Accounting process that will generate the payment and payment application lines based on the data passed from commerce engine, export file, or manually entered payment.

comparison method

Specifies the method by which data is restricted for a column. For example, to return orders for more than $1000.00, create a filter set that uses the “Greater” Comparison operator and enter “1000” in the Value field.

competitor

An individual, company, or entity that may compete for the prospect that is the target of an opportunity.

contact list

A set of contact records based on a segment definition. The list may contain all of the results returned by a query, may be part of an n-Select segment, or may be a random selection of records returned by a query.

deferred income

Unearned income liability due to revenues collected in advance that require obligations, benefits, or services to be rendered in the future before the income is realized. Typically, expenses will be incurred as the benefits or services are rendered such that the matching principle also kicks in. Examples of deferred income transactions include dues or subscription transactions in which the benefits may be realized equally over the 12-month term of the membership or subscription or an event registration in which the benefits coincide with the event date.

display order

The order that columns display in query results pages.

document

An object saved in the CORE; for example, a Crystal report.

driver business object

A business object that validates, at runtime, that a selected query will be able to drive an output process; for example, a driver business object for a Crystal report would create the required index.

End Date

Date a campaign, appeal, or solicitation officially ends.

entity

The legal financial entity for which a separate set of balanced financial accounts (or set of books) must be maintained independently. Although accounting information from different entities may be combined for consolidated reporting purposes, all transactions and accounts must be kept in balance for each entity.

external Web user

A low-level user with restricted access and privileges to enter orders and payment information and monitor the process of the shipment of the order.

filter

One or more column-specific search conditions. For example, to search for all contacts who live in Texas or who subscribe to an organization's journal, define a filter set that returns only those contacts either Texas or who subscribe to the journal.

fulfillment

Completion of the obligation on the part of the selling organization to supply the product or service ordered to the customer. For stock items, fulfillment coincides with physical shipment of the goods. Once the fulfillment phase of an order is completed (or partially completed when allowed), the fulfilled lines can be invoiced and, if prepaid or accrued, recognized as income or deferred income.

function

Summarizes some characteristic of the current set of rows. The functions that are available depends on the data type of the column you selected.

Note: You must select only one column when using a function. For example, if you want the maximum ID, ID must be the only column listed on the Display tab.

Avg

Returns the average of the values in the specified column.
(Numeric data type only)

Count

Returns the number of rows that are in the table or that meet certain conditions.
(Any data type)

Max

Returns the maximum value found in the specified column.
(Character and numeric data types)

Min

Returns the minimum value found in the specified column.
(Character and numeric data types)

Sum

Returns the sum of all values found in the specified column.
(Numeric data type only)

Generate Output

Command that runs the output generation process.

group

A collection of users assigned the same level of access to a specific area of functionality within iMIS.

highest transaction amount

Maximum of all orders, gifts, and pledges attributed to one of the following:

■    Source code

■    All source codes within a campaign, an appeal, or a solicitation

home currency

The currency of the organization. For accounting and audit trail inquiry and reporting purposes, all amounts must be also represented in the home currency. All general ledger journal entries and all accounting-related reports must be created using the home currency amounts.

invoice interface

Accounting process that will generate the invoice header invoice lines and invoice distribution lines based on the data passed from the commerce engine or an export file.

journal entries

Transactions that record a company's financial activity through various offsetting debit and credit accounts and amounts.

message

Processed output (text) that is custom generated for a contact from a template using a letter generator.

natural currency

The currency of the customer. When the multi-currency feature is enabled, it is important that the natural currency is the primary currency focus of the transaction calculations and customer interaction.

note

Notices to internal staff that are predefined during action plan building. Notes have no timeline designation and must be marked complete to advance the action plan.

Object

Self-contained element that consists of instructions to manipulate data; for example, a business object or a query object.

project

An advantageous circumstance that could result in a positive action such as a purchase, registration, or donation.

Opportunity Administrator

A user who can set up and administer security and can perform module setup functions for the Opportunity Management module.

process class

A combination of standard data elements and structure that specify what data should be recorded about a project. This information can be used to guide the project to success and to analyze the success or failure of the project.

Opportunity Manager

A user who can create and manage opportunities.

Opportunity Owner

An individual or group who is assigned to an opportunity and has responsibilities to bring an opportunity to success.

opportunity source code

The marketing source code and affiliated campaign/appeal from iMIS Campaign Management that may have produced the opportunity.

Opportunity Type

A class or category of opportunity that has its own unique set of processes. Opportunity types include information about the Opportunity Class, the default action plan, and the default Opportunity Owner.

Opportunity User

A user who has read-only access to the Opportunity Management module.

Order Management User

A mid-level user with limited access and privileges to specific maintenance and data entry areas involving order-related tasks. Different Order Management users may have different specific privileges depending on the tasks for which they are responsible.

output device

The physical method used to view the results of an output process, for example, a computer screen, a printer, or a PDF document.

output format

The format for data resulting from an output process, for example, Excel, HTML, or MS Word.

output process

A process-oriented task, for example, a Crystal report, MS Word merge, or query

package

Content that is delivered to a prospect, such as a combination of messages and inserts, brochures, letters, and envelopes.

parameter

A user-supplied value that dynamically customizes output. A parameter can be pre-defined or can require user input at runtime.

parameterized query

A query that requires a value from the user at runtime.

payment/adjustment application

The accounting process that runs as the data is being posted. All posted transactions will be matched together (invoices, payments, and adjustments). If there are any GL entries or due-to due-from balancing lines needed to be generated, the system will generate them.

place of business

Any location at which three or more orders are received by the retailer in a calendar year.

posting

The process of submitting unposted invoice, adjustment, or payment data that converts the data to its permanent state. Once a transaction is posted, it can no longer be changed directly.

preview

Option to view output without the physical file or document being generated.

priority

The order in which the data for a particular column is sorted.

process definition

The set of runtime-specific instructions used to execute an output process.

primary contact

The target of a project. The primary contact for a project is not stored in the iMIS Prospect table.

primary contact list

A set of contact records based on a segment definition. The list may contain all of the results returned by a query, may be part of an n-Select segment, or may be a random selection of records returned by a query.

primary contact record

The information for an individual primary contact from a prospect list.

purge inactive

The option for deleting all inactive campaigns. Only users assigned to the CampaignAdmin group can purge inactive campaigns.

query

Criteria used to retrieve a subset of data from the iMIS database.

query segment

Segment populated by a query assigned to the segment. A query segment can be populated with the specified number of random records returned by the query.

record-level access

The privilege granted to access a specific instance of data, such as a contact's record or a query.

relation

The part of a query definition that specifies a relationship between two or more sources and is used to restrict the data the query returns.

role

The assignment that allows one or more users and/or groups to perform specific functions and to access specific areas of functionality within iMIS.

schedule order

The order in which the tax authorities should be evaluated (for tax on tax).

source

The data used to build query definitions. A source can be a business object or a query object.

stage

A step in an action plan associated with a major milestone. A stage may include tasks, notes, documents, and e-mail notifications. Project status and win probability can be updated automatically at each stage completion or manually at any time.

Start Date

Date a campaign, appeal, or solicitation officially begins.

status

Property setting for each campaign, appeal, solicitation, and source code.

synchronize responses

Option that triggers the response recognition process

Synchronous Process

A process that runs as a result of another process being completed.

system-defined groups

The groups created by default when you install iMIS. You can add new groups, but you cannot edit or delete system-defined groups.

system-defined roles

The roles created by default when you install iMIS. You can add new roles, but you cannot edit or delete system-defined roles.

target revenue

Monetary goal for each campaign and appeal (when Budget Level is set to Appeal) or for each solicitation and source code (when Budget Level is set to Source Code)

task

An action or job that is associated with a minor milestone in an action plan. Users open tasks, update them with comments, and mark them completed. Completing tasks advances the action plan.

tax authority

A jurisdiction or geographical area to which a set of specific taxing rules apply.

tax category

A user-defined group of products that have common taxation rules. For example, food, clothing, or shipping.

tax schedule

The tax schedule combines all the Tax Authorities that apply to a particular customer location and dictates the rates that apply per each Tax Authority/Tax Category combination. The tax schedule also determines the order in which taxes are calculated when more than one tax applies.

unearned income

A liability that arises because the business received a payment and is obligated to deliver goods, perform services, or refund the payment in the future. When the prepaid case is deposited, the payment amount should remain categorized as an unearned income liability until the accompanying order is fulfilled. Unearned income is also the account that is used for unknown or unapplied payments which are awaiting further application instructions.

update status

A value selected by the user that triggers an update to an opportunity's overall status property when the action plan stage is completed.

update win probability

The value that triggers an update to the opportunity's win probability property when the action plan stage is completed.

user

A record which has a unique login and can access the system. All users are automatically assigned to the Everyone role upon login.

user permission

The privilege granted to one or more users, groups, or roles for allowing and limiting access to record-level data. The user permissions for the iMIS system are:

■    Control (full control) - Grants complete access to record-level data (read, add, edit, delete).

■    Read - Grants read-only access to an instance of data.

■    Add - (Applicable only to folders) Allows users to save items to the folder.

■    Edit - Allows users to modify an instance of data, including child records.

■    Delete - Allows users to delete an instance of data.

win probability

A percentage value indicating the likelihood that an opportunity will be won.

workflow queue

Contains the iMIS tasks that are currently running, waiting to be run, or that have failed.